Shipping policy

Shipping Policy

Thank you for shopping with Vistaverse! Below you'll find everything you need to know about our shipping process.

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Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we’re experiencing a high volume of orders, processing may take slightly longer. If there is a significant delay with your order, we’ll notify you via email.

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Shipping Rates

Shipping costs are calculated at checkout based on your order and location. We offer a variety of shipping options to suit your needs, including standard and expedited methods.

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International Shipping

Vistaverse currently ships internationally to select countries. Shipping fees and options will be shown at checkout based on your location.

Please note: International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.

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Tracking Your Order

Once your order has shipped, you’ll receive a confirmation email with tracking details. Tracking information typically becomes available within 24 hours.

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Shipping Issues or Damages

Vistaverse is not liable for products lost or damaged during shipping. If your order arrives damaged, please reach out to the shipping carrier to file a claim. Be sure to save all packaging and product materials as proof for your claim.

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Need Help?

If you have any questions about your order or shipping, we’re here to help.

📧 vistaversestudio@gmail.com